Management Profiles

Since co-founding NetQoS in 1999, Joel Trammell – a 2006 Ernst & Young Entrepreneur of the Year award winner – has led the company to become one of the fastest growing in the U.S., with a rapidly growing list of blue-chip customers and sustained profitability. In 2005, the Austin Business Journal recognized him as its Private Company Executive of the Year.

Joel’s achievements in information technology span more than two decades and include numerous positions of leadership and management, most recently with Advanced Micro Devices, UST Computers (where he was the President and CEO of the Austin-based provider of computer hardware and network services), and HomeSmart, a company that he co-founded in order to provide sales and marketing products for the residential construction industry.

Joel began his career as an Officer and Instructor/Division Director at the U.S. Navy’s prestigious Naval Nuclear Power School, instructing more than 400 naval officers in thermal sciences and nuclear reactor plant systems. He was awarded the Navy Achievement Medal and the designation of Master Training Specialist before moving on to build products and solutions that would empower clients to solve their long-standing information technology problems.

Joel graduated Magna Cum Laude from Louisiana Tech University with a bachelor’s degree in electrical engineering. He remains a recognized expert in network solutions and large-scale IT systems deployment.

Dr. Cathy Fulton leads the NetQoS technical vision, integrating critical solutions with innovative products. Cathy has performed network performance research and consulting for well over a decade. As a highly recognized and credentialed expert in her field, Cathy is widely published in networking journals such as the IEEE/ACM Transactions on Networking and IEEE Journal of Selected Areas in Communications. Cathy was a Vice President at Smaqcom, a network consulting firm, and as a Research Scientist and Project Leader for Schlumberger. She has provided consulting services to major firms such as Cisco, Schlumberger, and Samsung, and taught nuclear physics at the U.S. Navy’s Nuclear Power School. Since co-founding NetQoS, she has driven network performance management innovation and oversees all product development initiatives.

Cathy received her doctorate in electrical and computer engineering from the University of Texas, specializing in performance analysis of multimedia networks. She also holds a bachelor’s degree in physics from Texas A&M University.

Cathy has earned many outstanding distinctions over the years, such as National Science Foundation Fellow, National Defense Science and Engineering Fellow, Navy Achievement Medal recipient, National Defense Service Medal recipient, and Navy Master Training Specialist. In addition to these distinctions, Cathy is a member of the board of NetQoS, Inc. and is an active member of both IEEE (Institute of Electrical and Electronics Engineers) and ACM (Association for Computing Machinery).

Scott Sherwood has led the NetQoS sales organization since 2001, helping the company consistently increase revenue and acquire a who’s who of Global 2000 customers. Under his leadership, NetQoS has become one of the fastest growing private companies in North America, adding a new customer every day and a half. Scott continues to drive worldwide revenue growth from the NetQoS direct sales organization and reseller network.

Scott has more than 19 years of experience in network sales, management and consulting. Most recently, he served as director of sales for NetSolve, Inc., a provider of network services that went public in 1999. Scott built NetSolve’s reseller channel business to $6 million annually.

Scott received a bachelor’s degree in business administration with a focus in computer information systems from James Madison University.

Steve Harriman oversees NetQoS marketing activities, including product marketing, partner marketing, brand strategy, corporate communications and demand generation to further increase the market penetration and awareness of the company's product portfolio and industry presence.

For more than 15 years, Steve has run marketing organizations at technology startups, privately-held mid-sized ventures, and large, publicly traded corporations, including Sterling Software (acquired by CA in 2000). He began his career in IT operations and systems programming at large data centers in the United Kingdom and the United States, and moved into his first marketing role at Candle Corporation (acquired by IBM in 2004), then the leading provider of performance management software for the IT enterprise. As a Product Manager for the flagship Omegamon line of products, he launched the industry's first unified, multi-system performance management product.

Robert Machnacki leads the NetQoS professional services and consulting organization which offers product-related professional services and broader network performance management consulting offerings.

Robert has more than 20 years of experience in information technology organizations. Most recently, he served as a Client Business Executive with Amdocs, where he managed large accounts for the North American services and delivery organization. Prior to Amdocs, Robert was a Business Executive and Consultant with AIS Software and Consultants. Before AIS, Robert served as Vice President of Information Technology for Excel Communications, where he spearheaded IT development and maintenance initiatives with a $30 million budget.

Robert has a master’s degree in business administration from Wayne State University and a bachelor’s degree in accounting and management information systems from Central Michigan University.

Gordon Daugherty leads the strategic planning processes at NetQoS and oversees corporate development initiatives such as market expansion opportunities, strategic investments and acquisitions.

Prior to joining NetQoS, Gordon served as Chief Marketing Officer for Britestream Networks, a provider of network security solutions, and President of the Americas for VCON, an Israeli-based supplier of videoconferencing technology.

Since starting his career at IBM, Gordon has held middle management and executive-level
positions in a variety of functional disciplines, including sales, marketing, product management,
and business development. While at Compaq, he led the North American product marketing
efforts for the $1.4 billion networking, software and server options segment. At VCON, Gordon grew Americas revenue 340 percent in three years, enabling the company to reach $36 million and execute a successful IPO along the way.

Gordon has a bachelor’s degree in computer science from Baylor University.

Other Members of the Management Team

• Brett Panter, Chief Financial Officer
  Brett Panter oversees all finance, accounting, legal and treasury functions at NetQoS. 
• Gene Trammell, Vice President, Operations
  Gene Trammell manages the operational policies and procedures for the company and oversees cross-departmental functions such as employee training, travel, and recruiting.
• Andrew McFarland, Vice President, Customer Care
  Andy McFarland leads the NetQoS Account Management and Customer Support organizations where he is responsible for ensuring customer success and satisfaction.
• Eddie Jennings, Vice President, Software Engineering
  Eddie Jennings is responsible for delivering feature-rich, high quality, and timely products to help meet customers’ network performance management challenges.
• Russell Wilson, Vice President, Product Design
  Russell Wilson provides the creative leadership and guiding principles to deliver best of class network performance management products that set the industry standard for software usability.
• Jim Duster, Vice President, Sales Operations
  Jim Duster manages the NetQoS Inside Sales team and internal sales operations functions.
• Matt Sherrod, Vice President, Product Management
  Matt Sherrod leads the definition of requirements for all components of the NetQoS Performance Center and oversees the product lifecycle.